Good customer service has become harder to find for many products offered, and while automated customer service options have been widely adopted, they do not always understand or respond accurately to clients’ questions, leaving many issues—even simple ones—unresolved for frustrated customers. Checkeeper’s attentive customer service sets it apart from the competition. Checkeeper offers prompt and attentive customer service for users at any stage of service. Clients who depend on Checkeeper’s reliable customer service include:
Few things frustrate new clients more than being unable to get support when learning a new software. Checkeeper is user-friendly and easy to navigate, even for those who have never used online check printing for their business before. Online chat gets users quick, helpful responses during business hours.
All new Checkeepers start on a 14-day free trial that unlocks all the benefits and features of unlimited check printing. Those who have used online check printing services before, including those who have had their products or software services disrupted, breached, or discontinued altogether, appreciate how quickly and easily Checkeeper can be adopted to start filling in the gap. Checkeeper makes it easy to transition from an older system whose features you have outgrown in order to start designing and printing custom business checks immediately. Checkeeper is risk- and cost-free to try so that new users can get all the training and online support needed before deciding to adopt Checkeeper on a longer-term basis.
When a financial service is temporarily disrupted, or when a check software product is discontinued altogether, regular users are often left scrambling to find a quick replacement to keep bills paid and payroll running. There is not always a lot of time for extensive research, so users appreciate something that can be adopted quickly and kept for as long or short a term as needed. Checkeeper is quick to learn and adopt, and short-term users in an urgent situation can generally get all the training they need during the free trial so that they don’t have to expend funds to know if Checkeeper is the right software choice for their payments. Checkeeper offers customer support chat, as well as short, in-account training videos, to assist emergency users in learning all the unique features of custom check printing. Have a question? Try online chat, YouTube videos, Checkeeper blog articles, or the ‘Pro Tips’ walkthroughs to get answers.
When a business has hundreds or thousands of checks to issue for rebates, refunds, dividends, settlements, or other large-volume payment type, professional assistance is necessary to avoid delayed payments, errors, and a complete drain of in-house resources. Checkeeper prints and mails thousands of checks every week for businesses of all sizes and types, and it offers specialized printing and mailing services for companies that need a one-time, high-volume check order to go out promptly and accurately. A call or email directly to Checkeeper can get you a custom quote and turnaround time, as well as simple instructions for uploading a CSV file with the necessary payment information needed to get every check printed and mailed efficiently. All the data is recorded and stored for you so that there is no additional record-keeping for busy clients to worry about.
Check out the Checkeeper website for a quick online chat to get questions answered during business hours.
Blog articles are posted frequently and updated when needed so that users stay informed about new Checkeeper features and helpful tips and shortcuts so that they can get the most from their Checkeeper subscriptions.
Check out Checkeeper’s YouTube channel for helpful videos on special Checkeeper features, including printing checks at home, creating new check layouts, using Checkeeper with Gusto, printing paychecks with Square, and many other topics.
Along the navigation bar inside your Checkeeper account is a Help tab that takes users to ‘Pro Tips,’ a helpful menu of many Checkeeper features organized by topic. ‘Pro Tips’ offers short, visual, autorepeat walkthroughs of key features; ‘Pro Tips’ gives new users all the training needed to get started with custom check printing, and it gives seasoned users quick reminders on how to optimize Checkeeper features.