Checkeeper Support for New, Seasoned, and Prospective Users
Checkeeper offers a lot of ways to get questions answered for new users, seasoned users, and prospective users. Online customer support is available for immediate troubleshooting and questions, and online videos and concise tutorials are readily available to walk you through the many features Checkeeper offers.
Have some questions about how to gain the most benefits from online check printing and mailing? Checkeeper offers answers:
General questions about online check printing
The Checkeeper website is an ideal entrance for those who are new to online check printing and mailing. Checkeeper offers unlimited check printing all month long without contract or commitment. The website is easily navigated and offers feature highlights, as well as a comprehensive blog that focuses on the many benefits of transitioning from old checkbooks and paper registries to a more streamlined, digital process for creating and mailing custom business checks.
Questions about how to use a specific Checkeeper feature
Checkeeper users can find most of their questions answered—and check-creating tasks demonstrated—right from within their Checkeeper account. The Checkeeper ‘Pro Tips’ (inside the Help tab) offers dozens of short video walkthroughs of the most popular Checkeeper features. Pro Tips is the go-to tool for Checkeeper users who want to try out some of the more sophisticated features of check printing but are unsure of how to access them. Pro Tips videos are short, pointed, and will auto-repeat to give new users the guidance needed for using Checkeeper’s advanced features.
Questions about linking other accounts to Checkeeper
Checkeepers who use QuickBooks Online, Square, Gusto, Xero, Odoo, or other accounting or payroll software can reap the benefits of integration and automatically synced data by linking Checkeeper to their other applications. Checks printed in Checkeeper can be recorded in other accounting applications, and paychecks printed can be added to other payroll data stored in your preferred payroll software. Online videos offer longer, more comprehensive demonstrations of how to connect Checkeeper to other software for more streamlined, automated, accurate bookkeeping. Have unpaid invoices that you want converted into check payments? Youtube videos show how to link Checkeeper to your Odoo or Xero account to have data from unpaid bills converted directly into check payments with all payment fields populated automatically. Payments due to the same vendor can be consolidated into a single check payment with an attached invoice table for more organized records, faster processing, and less paperwork.
Inquiries about a custom or high-volume order
Checkeeper processes custom and high-volume check orders all the time for busy offices that need a lot of checks issued within a short time frame. Checkeeper can get hundreds (or thousands) of rebate, refund, or settlement checks printed and mailed faster and more efficiently than most offices can do it. A call or email to Checkeeper can get users answers to inquiries about how to get started with orders that need custom handling. Once you’ve set up your high-volume order, simply import your file with payment data, and let Checkeeper do the rest.
Online videos, online help, and Pro Tips are useful instructional tools for:
· People who are new to online check printing
· Users who are still enjoying their free Checkeeper trial
· Experienced Checkeepers who want to try out more sophisticated layouts and design options
· Prospective customers who are still researching online check services to find the optimal choice
· Small business owners who have recently adopted an accounting software for their business and want to sync their check data
· Payroll managers who need to print paper paychecks and pay stubs for some or all employees
· Professional bookkeepers who want to add more client businesses to their Checkeeper account
· Traveling professionals who need their checks printed and mailed for them